SHIPPING & PROCESSING
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Here’s everything you need to know about how your order gets to you.
Processing Time
- Ready-to-ship pieces are prepared within 3–5 business days.
- Made-to-order and custom pieces require additional time. The estimated processing time will be listed on the individual product page or confirmed when your custom order is accepted.
Shipping Options
- Available shipping methods and estimated delivery times are displayed during checkout.
- Delivery time begins after your order has finished processing. Expedited shipping may shorten the carrier’s delivery time, but it does not shorten the time required to create a handmade or custom piece.
Tracking
- Once your order ships, you will receive a shipping confirmation email containing your tracking information.
- Tracking information may take some time to update after the carrier receives your package. Please check your spam or promotions folder if you do not see the shipping confirmation email.
Additional information
- Processing times do not include weekends or holidays.
- Shipping and delivery dates are estimates and are not guaranteed.
- Jyil Handmade Apparel is not responsible for carrier delays.
- Please double-check your shipping address before completing checkout.
- Incorrect or incomplete addresses may result in delays or additional shipping charges.
- International customers are responsible for applicable customs fees, taxes, or import duties.
Questions?
We’re happy to help. Contact us and we’ll be happy to answer any questions you may have.